The Jamaica Cultural Development Commission, or JCDC for short, is focused on organizing arts based community competitions and programs within Jamaica to foster the development and promotion of Jamaican culinary, performing, visual and literary arts. One of its primary responsibilities is the yearly "Jamaica Festival", an annual event celebrating Jamaican Independence and the unique cul...
“The destinations we serve provide the culturally rich background and unique travel experiences upon which SkyLink Holidays weaves its tour product to include well-trained tour guides, top-notch hotels with modern comforts infused with the color and flavor of the region, interaction with the history and modern lifestyle of the destinations visited and value-focused itineraries,” states Fernando Virgolino, Executive Vice President of SkyLink Holidays. Virgolino explains, “We really are about ‘Quality and Value.’ Our team of specialists constantly reviews our suppliers and costs to ensure that we offer the best quality and the sharpest prices. The individual and group itineraries are created with expertise and passion so travelers have the experience they’ve dreamed of. We offer guaranteed departures to all destinations we serve, so individuals get the best in each country without depending on a group departure or spending more on a customized program. But we also customize vacations when requested. Our clients’ feedback validates our achievement of living our mission to provide ‘Quality, Value, Attention to Detail, Passion and Experience.
SkyLink Holidays’ management reports that they are particularly proud of their “No Complaints” record reported through their customer satisfaction survey responses. The executive team explains that the high satisfaction levels among vacationers result in their high repeat-traveler factor noting that travelers return to explore other itineraries in the same destination or book new regions served by SkyLink Holidays. Repeating themes in customer survey remarks include high praise for the quality of hotels, food quality exceeding expectations, expertise, professionalism and friendliness of guides credited with making journeys memorable, exceptional itinerary planning, high quality of pacing of daily activities to maximize the value of visits and constant references to excellent value received.
“One of my favorite comments came from a man who said, ‘The trip was great! Jacob, our guide, made it great. Out of my five trips to Israel this was the best. Thanks for all your work and attitude.’ That really tells the story of our success,” Virgolino concludes, noting that customer surveys are kept on file at the company’s headquarters.
Comprehensive online destination information can be found at www.skylinkholidays.com. Skilled travel professionals are available for telephone consultation toll-free at 866-483-5702. SkyLink Holidays’ headquarters is located at 980 Avenue of the Americas in New York City.